Due to the gravity-fed nature of our course and for the safety of our guests, participants need to weigh between 60 and 265 lbs. and no taller than 6’5″.
We recommend that kids be at least 10 years old for the fear factor.
All participants on the zipline tours need to be relatively physically fit as there is some hiking, stair climbing, and jumping. In the event of a weather evacuation, hiking could extend 1/2 mile. The tour will reach extreme heights. We do not recommend you participate if you are pregnant or have back, neck or heart issues. Please consult your doctor if you are unsure whether this activity is suitable for you.
No Problem Booking Policy
When you book online we have a No Problem 48 hour booking policy. Outside of 48 hrs from your tour you can reschedule due to weather or anything else that arises on your vacation. There is no fee for this service, but there are no refunds, as we have incurred costs to open and staff the course. Cancellations outside of 48 hours will incur a $10 per person fee.
Weather Cancellation/Ship Delays
We zip in most weather conditions and will make every effort to complete your tour as planned, but we may have to suspend a tour due to lightning or high winds. We do not offer refunds for partially completed tours due to weather cancellations, but you are welcome to come back another day on a “rain check” and take the tour from beginning to end. Please dress for the elements and have a case for your camera. If your ship doesn’t dock your tour is refundable.